• Digitool 2.0 just launched. Report a bug →
• Digitool 2.0 just launched. Report a bug →
This Privacy Notice for Digitool (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), such as when you:
Visit our website at https://digitool.co or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@digitool.co.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. For more detail, see the table of contents below.
What personal information do we process? Depending on how you interact with us and the Services, we may process different personal information. See “Personal information you disclose to us.”
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect information from third parties.
How do we process your information? To provide, improve, and administer our Services; communicate with you; for security and fraud prevention; and to comply with law. See “How do we process your information?”
When and with whom do we share personal information? In specific situations and with specific third parties. See “When and with whom we share your personal information.”
How do we keep your information safe? We use organizational and technical safeguards. However, no system is 100% secure. See “How do we keep your information safe?”
What are your rights? Depending on where you live, you may have certain rights regarding your personal information. See “What are your privacy rights?”
How do you exercise your rights? Visit https://digitool.co/dashboard/edit-profile/ or contact us. We’ll act on requests as required by law.
TABLE OF CONTENTS
What information do we collect?
How do we process your information?
What legal bases do we rely on to process your personal information?
When and with whom do we share your personal information?
What is our stance on third-party websites?
Do we use cookies and other tracking technologies?
How do we handle your social logins?
Is your information transferred internationally?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for Do-Not-Track features
Do United States residents have specific privacy rights?
Do other regions have specific privacy rights?
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You (depending on the context):
names
phone numbers
email addresses
mailing addresses
contact preferences
billing addresses
debit/credit card numbers
Sensitive Information: We do not process sensitive information.
Payment Data: If you make purchases, we may collect data necessary to process your payment (e.g., payment instrument number and security code). All payment data is handled and stored by Stripe. See their privacy notice here: https://stripe.com/privacy
Social Media Login Data: If you register using a social media account (e.g., Facebook, X), we will receive certain profile information from that provider as described in “How do we handle your social logins?” below.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information (like IP address, browser/device characteristics) is collected automatically when you visit our Services.
We automatically collect certain device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, usage times, pages viewed, searches, and other actions. We use this to maintain security and operation of the Services and for internal analytics/reporting.
We also collect information via cookies and similar technologies.
The information we collect includes:
Log and Usage Data: Service-related, diagnostic, usage, and performance information (e.g., IP address, device info, browser type and settings, timestamps, pages/files viewed, searches, features used, system activity, error reports/crash dumps, hardware settings).
Device Data: Details about the device you use to access the Services (e.g., IP/proxy, device and app IDs, location, browser type, model, ISP/mobile carrier, OS, configuration).
Location Data: Information about your device’s location (precise or imprecise). You can disable location collection via device settings, but some features may not work properly without it.
Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements:
https://developers.google.com/terms/api-services-user-data-policy
https://developers.google.com/terms/api-services-user-data-policy#limited-use
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services:
To facilitate account creation and authentication and otherwise manage user accounts.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send administrative information (e.g., changes to our terms, policies, or features).
To fulfill and manage orders, payments, returns, and exchanges made through the Services.
To send you marketing and promotional communications if permitted by law and with your consent where required.
To deliver targeted advertising to you.
To evaluate and improve our Services, products, marketing, and your experience.
To protect our Services, detect and prevent fraud, and maintain security.
To comply with our legal obligations (e.g., responding to legal requests, regulatory requirements).
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We only process your personal information when we have a legal reason to do so under applicable law.
We may process your personal information under these legal bases:
Consent: You have given us permission to process your personal information for a specific purpose.
Contract: Processing is necessary to fulfill our contractual obligations to you.
Legal Obligations: Processing is necessary to comply with applicable laws.
Legitimate Interests: Processing is reasonably necessary for our legitimate business interests and does not override your rights.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We share information only in specific situations.
We may share your personal information with:
Vendors, consultants, and other service providers who work for us and need access to such information to do their work.
Business transfers: During mergers, sales, or acquisitions.
When legally required (e.g., to comply with laws, court orders, or lawful government requests).
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information you share with third parties.
The Services may link to third-party websites, online services, or mobile applications and may feature advertisements from third parties not affiliated with us. We cannot guarantee the safety and privacy of your data on such websites.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and similar technologies to collect and store your information.
We use cookies, pixels, and similar tracking technologies to access or store information. For more details, see our Cookie Notice: https://digitool.co/cookie-policy/
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain profile information.
The profile information we receive may vary depending on the provider but often includes your name, email, friends list, and profile picture. We use this information only as described in this notice or as otherwise made clear to you at the time of collection.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United Kingdom. If you access our Services from outside, your information may be transferred to, stored, and processed in countries with different data protection laws than your own.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure.
11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
If we learn that personal information has been collected from a minor without parental consent, we will delete it.
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on where you live, you may have rights related to your personal information.
These may include:
The right to access your data
The right to correct inaccuracies
The right to request deletion
The right to restrict processing
The right to data portability
The right to withdraw consent
To exercise these rights, visit: https://digitool.co/dashboard/edit-profile/ or contact hello@digitool.co.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature. We do not currently respond to DNT signals.
14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a U.S. resident, you may have specific rights under your state’s laws.
These may include:
The right to request information about categories and specific pieces of personal information collected
The right to request deletion
The right to opt-out of the sale of personal information (we do not sell personal information)
15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
Depending on your country, you may have additional rights under applicable laws.
16. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we update this notice as necessary to stay compliant with relevant laws.
The updated version will be indicated by an updated “Last updated” date.
17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments, contact us at:
Digitool
Email: hello@digitool.co
18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to, update, or delete your personal information. To do so, please:
Visit: https://digitool.co/dashboard/edit-profile/
Email: hello@digitool.co
Privacy Policy
Last Updated On 11-Aug-2025
Effective Date 11-Aug-2025
This Privacy Policy describes the policies of Digitool, 151 The Rock, Greater Manchester BL9 0ND, United Kingdom of Great Britain and Northern Ireland (the), email: hello@digitool.co, phone: 07592795616 on the collection, use and disclosure of your information that we collect when you use our website ( https://digitool.co ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
Name
Email
Payment Info
How We Collect Your Information:
We collect/receive information about you in the following manner:
When a user fills up the registration form or otherwise submits personal information
Interacts with the website
From public sources
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Creating user account
Customer feedback collection
Processing payment
Support
Targeted advertising
Site protection
Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Ad service
Analytics
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information:
We will retain your personal information with us for Until requested to remove or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@digitool.co. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at hello@digitool.co.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Digitool, 151 The Rock, email: hello@digitool.co. We will address your concerns in accordance with applicable law.